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Health Canada Electronics

VIVO Mount-Play5 Speaker Wall Mounts recalled due to fall and injury hazard

Issued August 1, 2019
Issue
Product: VIVO mount–Play5 Speaker Wall Mounts. Issue: The ledge on the wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders . What to do: Consumers should immediately remove their speakers from the wall mount and contact VIVO. Affected products What you should do
What to do
Consumers should immediately remove their speakers from the wall mount and contact VIVO to receive a free repair kit and instructions, a replacement wall mount or return the wall mount for a full refund . For more information, consumers may contact VIVO by telephone at 1-800-371-5654 from 7:00 a.m. to 7:00 p.m. CT, Monday through Friday or by email or online . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2019-08-01