Consumers should immediately download the BIOS utility to their Toughbook CF-SX2 Series and CF-C2 Series from the Panasonic Canada Website , to enable the ECO/High Temp laptop mode, which will reduce the risk of battery ignition. Panasonic Canada will be providing a Toughbook software update at the end of May 2018, which will diagnose and control the state of the battery to avoid battery ignition. The Toughbook battery correction does not require battery replacements. For more information, consumers may contact Panasonic Canada by telephone at 1-800-668-8386, from 9:00 a.m. to 5:00 p.m. EST, Monday through Friday, by email , online (Online case) or support (Support site). Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2018-05-09
RecallTracker