Consumers should immediately stop using any of the affected pet food products and contact the retailer where they purchased the affected product for a full refund or exchange. Consumers are advised to always wash hands, surfaces and utensils thoroughly with soap and water after feeding, handling or cleaning up after pets. Clean surfaces that come into contact with pet food or ill pets. For more information, consumers may visit the company's website and contact Carnivora Pet Food at 1-888-665-0856 between 8:30 AM and 4:30 PM CST, Monday â Friday or by email . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-06-12