Triangle Tube's Prestige Solo & Prestige Excellence Condensing Gas Boilers Recalled to Repair Due to Risk of Carbon Monoxide Poisoning Hazard

Product: Triangle Tube's Prestige Solo and Prestige Excellence Gas Boilers. Issue: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard. What to do: Consumers should immediately contact Triangle Tube to schedule a free repair. Affected products What you should do Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Triangle Tube.

Consumers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge. For more information, consumers may contact the Triangle Tube at the toll-free 1-877-574-5036 from 8:00 a.m. to 5 p.m. ET Monday through Friday, or online and click on "RECALL INFORMATION" for more information. Consumers may view the release by the US CPSC on the Commission's website . Note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-07-29