Valor H5 series fireplaces recalled due to laceration hazard

Product: Valor H5 Series Fireplaces. Issue: Component degradation may cause a delay in the main burner ignition. The pressure from this delayed ignition may cause the glass front to break posing a laceration hazard. What to do: Consumers should stop using the affected fireplaces and contact the dealer where the fireplace was purchased to schedule a service in order to repair the fireplace burner. Affected products What you should do Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Miles Industries Ltd.

Laceration hazard

Consumers should stop using the affected fireplaces and contact the dealer where the fireplace was purchased to schedule a service in order to repair the fireplace burner. For more information, consumers may contact Miles Industries by telephone toll-free at 1-866-420-3360 between 7:00 a.m. and 4:30 p.m. PST Monday through Friday or by email . Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-07-30