Consumers should immediately stop using the ropes and inspect the rope according to the inspection procedure found on the Petzl website . For more information, consumers may contact Petzl America, Inc. by telephone toll-free at 1 877-807-3805 from 8:00 a.m. to 5:00 p.m. MT Monday through Friday, by email or on the company's website . Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-09-30