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Health Canada Electronics

Philips Hue 40 Watt outdoor power supply units (PSU) recalled due to risk of electric shock

Issued November 10, 2020
Issue
Product: Philips Hue 40 Watt outdoor power supply units (PSU). Issue: The recalled product may become damaged due to water leakage and pose a risk of electric shock. What to do: Consumers should immediately switch off the power on the recalled product and contact Philips to receive a replacement power supply unit. Affected products What you should do
Hazard description
Electrical hazard
What to do
Consumers should immediately switch off the power on the power supply unit, check if the unit is affected by this recall, and contact Philips for a replacement power supply unit. Consumers can visit the Philips' website for information on the replacement process. Consumers can also contact Philips by telephone toll free at 1-800-555-0050 from 8:00 am to 8:00 pm EST. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-11-10