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Health Canada Tools & hardware

Southwire branded 12/2 gauge coiled, pre-cut red electrical wire recalled due to fire hazard

Issued November 30, 2020
Issue
Product: Southwire branded 12/2 gauge coiled, pre-cut red electrical wire. Issue: The recalled product contains 14-gauge wire in the package instead of 12-gauge (as labelled) and may not be able to withstand power surges in 12-gauge applications, resulting in a risk of overheating and fire. What to do: Consumers should immediately stop using the recalled product and return the product to the place of purchase to receive a free replacement or full refund for any unused product still in the package. Affected products What you should do
Hazard description
Fire hazard
What to do
Consumers should check their cord to make sure they received the correct gauge. The stamps on the cord will identify whether the cord is 12-gauge or 14-gauge (see product photos). If a consumer purchased a 12-gauge cable but received one stamped with a "14" instead of a "12", they should immediately stop using it and return it to the place of purchase to receive a free replacement or full refund for any unused product still in the package. Consumers with any questions can also call Southwire Canada's toll-free support line at 1-800-827-8081, from Monday through Friday, 8AM to 7PM EST, for assistance in English or French. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-11-30