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Health Canada Tools & hardware

SurgelogicTM NQ SurgeLocTM Surge Protection Device recalled due to Fire Hazard

Issued December 2, 2020
Issue
Product: Surgelogic™ NQ SurgeLoc™ Surge Protection Device. Issue: The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard. What to do: Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector. Affected products What you should do
Hazard description
Fire hazard
What to do
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector. Consumers can call Schneider Electric at 800-577-7353 from 8 a.m. to 5 p.m. ET Monday through Friday. Specific instructions on the replacement process can be found at the following website: https://www.se.com/us/en/work/products/local/safety-notices/2020/surgeloc/ . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-12-02