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Health Canada Cannabis

Various All-in-One disposable cannabis vape pens recalled due to mechanical issue

Issued January 22, 2021
Issue
Product: Various HEXO All-in-One Disposable Vape Pens. Issue: The battery of the vape pen can stay activated which can potentially melt the plastic shell of the pen. What to do: Consumers should immediately stop using the recalled products and return them to the point of sale for a full refund. Affected products What you should do
What to do
Consumers should immediately stop using the recalled products and return them to the point of sale for a full refund. Clients registered for medical purposes who received the product will be contacted by HEXO directly. For more information consumers may contact HEXO's Customer Experience Team at 1-844-406-1852 or by email . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2021-01-22