Consumers should immediately disable or block children's access to the Otis or CemcoLift private residential elevators and contact Otis to arrange a free inspection by a technician. If the hazard exists, Otis will manufacture and install a space guard at no cost to the consumer. For more information, consumers may contact Otis by telephone toll-free at 1-800-233-6847 from 8:00 a.m. to 5:00 p.m. EST Monday to Friday, or online . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2021-02-04