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Health Canada Household items

StaRite and Mastertemp Pool Heaters recalled due to fire Hazard

Issued April 28, 2021
Issue
Product: StaRite and Mastertemp Pool Heaters Issue: A connection in the heater can leak the combustible air-gas mixture, posing a fire hazard. What to do: Immediately stop using the affected product and contact the Pentair Water Pool and Spa, Inc. for instructions. Affected products What you should do Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Pentair Water Pool and Spa, Inc.
What to do
Consumers should immediately stop using the affected product and contact Pentair Water Pool and Spa, Inc. to arrange for a free service visit to have the nuts tightened to the specified torque. For more information, consumers may contact Pentair Water Pool and Spa, Inc. by telephone toll free at 1-800-831-7133 from 8:00a.m. to 7:30 p.m. ET, Monday through Friday. Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2021-04-28