Consumers should immediately stop using the product and return it for a refund. For more information, consumers can contact Birkenstock USA at (844) 505-4055 Monday to Friday from 9:00am to 9:00om EST or by clicking www.birkenstock.com and clicking on "Recall information". Consumers may view the release by the US CPSC on the Commission's website (US CPSC to provide link). Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2021-07-28