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Health Canada Health products

Philips Respironics recalls several models of CPAP and BiLevel PAP machines and mechanical ventilators

Issued July 5, 2024
Issue
Product Philips Respironics Continuous Positive Airway Pressure (CPAP) machines, BiLevel Positive Airway Pressure (BiLevel PAP) machines and mechanical ventilators Issue Medical devices - Performance What to do Talk to your physician or medical device provider first before stopping or changing how you use your product, as the benefits of using these devices may outweigh the risks for many users. Register your device on the Philips recall website or call 1-877-907-7508. Philips has established a registration process where you can look up your device serial number and begin a claim if your unit is affected. If you are a patient inquiring about the status of the remediation of your device, you can contact Philips at SRC.fieldaction.support@philips.com Clean your device only according to the manufacturer’s Instructions for Use, as the use of non-validated cleaning methods could contribute to potential issues.
Hazard description
Performance
What to do
Register your device on the Philips recall website or call its recall hotline at 1-877-907-7508. Philips has established a registration process where you can look up your device serial number and begin a claim if your unit is affected. If you have an affected product talk to your physician, or medical device provider first before stopping or changing how you use your product, as the benefits of using these devices may outweigh the risks for many users. Be sure to clean your device only according to the manufacturer’s Instructions for Use, as the use of non-validated cleaning methods (e.g. ozone) could contribute to potential foam degradation. Do not attempt to remove or replace the foam yourself. Report any health product-related side effects or complaints to Health Canada.
Product
Product name
Philips Respironics Continuous Positive Airway Pressure (CPAP) machines, BiLevel Positive Airway Pressure (BiLevel PAP) machines and mechanical ventilators
Reference
ID
RA-62729