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Health Canada Household items

Specified models of Usines Giant Factories Inc. gas water heaters recalled due to potential carbon monoxide leak

Issued August 6, 2021
Issue
Product: Specified models of Usines Giant Factories Inc. gas water heaters Issue: The recalled products may not meet the safety standard, posing a carbon monoxide leak hazard. What to do: Turn off the water heater and contact Giant to make arrangements for a qualified technician to replace the incorrect flue reducer. Affected products What you should do
What to do
Canadian consumers in possession of one of the recalled products should turn off the water heater and contact Giant to make arrangements for a qualified technician to replace the incorrect flue reducer. For further information, please contact Giant Customer Service Department by e-mail or by telephone at 1-800-363-9354 (Option #1). Please reference the "Flue Reducer Recall" when contacting Giant. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2021-08-06