White-Rodgers Gen II Intellivent natural gas and propane control valves installed on certain models of Giant and Gemco natural gas and propane water heaters recalled due to potential carbon monoxide leak

Product: White-Rodgers Gen II Intellivent natural gas and propane control valves installed on certain models of Giant and Gemco natural gas and propane water heaters. Issue: The recalled products may pose a carbon monoxide leak hazard. What to do: Consumers should contact their renting company, or the water heater manufacturer, who will arrange to have the control valve replaced by a certified technician. Affected products What you should do

Consumers in possession of one of the affected control valves should immediately contact their renting company, or the water heater manufacturer, who will arrange to have the control valve replaced by a certified technician. The control valve will be replaced with a similar valve that uses a conformant screw and bracket. The replacement control valve will not bear date codes 1821 through 1839. The water heater will not be replaced. For further information, please contact Giant Customer Service Department by e-mail at service@giantinc.com or by telephone at 1-800-363-9354, Option #1. Consumers can also contact Giant customer support online . Please reference the "Control Valve Recall" when contacting Giant. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2021-09-13