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Health Canada Sports & outdoor

ElliptiGO Arc 3, Arc 8, Arc 24 Bicycles recalled due to Fall Hazard

Issued October 6, 2021
Issue
Product: ElliptiGO Arc 3, Arc 8, Arc 24 Bicycles. Issue: The frame of the bicycle can fail, posing a fall hazard to the rider. What to do: Consumers should immediately stop using the product and visit the company's website to obtain a refund or replacement. Affected products What you should do Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and ElliptiGO Inc.
What to do
Consumers should immediately stop using the bicycles and contact ElliptiGO for instructions on how to obtain the appropriate remedy. For more information, consumers can contact ElliptiGO by phone at (888) 551-0117 Monday to Friday 09:00 to 16:30 Pacific Time, by email at info@elliptigo.com or visit the company's website . Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2021-10-06