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Health Canada Electronics

Fujitsu LIFEBOOK E744 recalled due to fire hazard

Issued January 6, 2020
Issue
Product: Fujitsu LIFEBOOK E744 notebook computer Issue: As the notebook battery pack ages, it may cause a battery-related thermal event and potentially pose a burn and fire hazard What to do: Immediately stop using the notebook and install the Battery Charging Control Update Tool from the Fujitsu website Affected products What you should do
Hazard description
Fire hazard
What to do
Consumers should immediately stop using the affected notebook computer and download and install the Battery Charging Control Update Tool (BCCUT) from the Fujitsu Website or run Windows Update on the LIFEBOOK E744. There is no replacement program applicable to the Fujitsu LIFEBOOK E744, customers only have to download and install the Battery Charging Control Update Tool as explained above. Refer to the following URL(s) for further details: https://www.fmworld.net/globalpc/batteryctrl/ https://www.fmworld.net/globalpc/batteryctrl/tool.html For more information, consumers may visit the Fujitsu website or telephone Fujitsu Canada Inc. toll-free at 1-800-838-5487, Monday to Friday from 8:00 a.m. to 8:00 p.m. EST (excluding statutory holidays). Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-01-06