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Health Canada Health products

Health Canada seized two unauthorized ZO Medical skin-whitening creams from Toronto Dermatology Centre in North York, Ontario, because they may pose serious health risks

Issued January 3, 2020
Issue
Health Canada is advising Canadians that it seized two unauthorized ZO Medical skin-whitening creams from Toronto Dermatology Centre (4256 Bathurst St. Suite 400) in North York, Ontario, because they may pose serious health risks, such as blisters, scarring, skin discolouration and possibly cancer. The products are labelled to contain a 4% hydroquinone concentration. As of June 30, 2019, products for topical use exceeding a 2% hydroquinone concentration require a prescription from a healthcare practitioner in order to be sold in Canada. Prescription drugs should be used only under the advice and supervision of a healthcare professional because they are used to treat specific conditions and may cause serious side effects. Health Canada withdrew its authorization for all topical products exceeding a 2% hydroquinone concentration that were previously available for sale without a prescription, and companies voluntarily recalled these products from the Canadian market. The Toronto Dermatology Centre was found to be selling the two products that were subsequently seized by Health Canada, despite the fact that it is illegal to sell unauthorized health products and that the products had been recalled .
What to do
Stop using these products. Consult your healthcare professional if you have used any of these products and have health concerns. Report any health product-related adverse reactions or complaints to Health Canada.