Back to RecallTracker
Health Canada Tools & hardware

Grower's Edge Deluxe and Commercial Vaporizers due to burn, fire or electric shock hazard

Issued March 19, 2020
Issue
Product: Grower's Edge Deluxe and Commercial Vaporizers sold by Hawthorne Hydroponics LLC. Issue: The vaporizers pose a burn, fire or electric shock hazard. What to do: Consumers should immediately stop using the vaporizers and return them to the place of purchase for a store credit. Affected products What you should do Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Hawthorne Canada, Ltd.
What to do
Consumers should immediately stop using the vaporizers and return them to the place of purchase for a refund equal to the retail price in the form of a store credit. For more information, consumers may contact Hawthorne Customer Service by telephone at 1-855-913-1678, Monday to Friday, from 9:00 a.m. to 6:00 p.m. EST or by email . Consumers may view the release by the US CPSC on the Commission's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-03-19