Consumers should immediately stop using the backpack blower and contact their local authorized ECHO or Shindaiwa service dealer for free repair. For ECHO information, visit www.echo-usa.com or call ECHO's toll free number between 8:00 a.m. and 4:30 p.m. CST Monday to Friday at 800-432-3246 to speak to a company representative. For Shindaiwa information, visit www.shindaiwa-usa.com or call Shindaiwa's toll free number between 8:00 a.m. and 4:30 p.m. CST Monday to Friday at 877-986-7783 to speak to a company representative. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls. Date modified: 2020-05-05