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Health Canada Medical devices

ALLURA XPER and AZURION 7

Issued November 12, 2021
Issue
A problem has been identified in the Philips Allura XPER and Azurion systems that could pose a risk for patients. Philips has discovered that the wireless foot switch can suddenly stop responding due to a firmware bug when a number of ambient conditions coexist, such as EMC disturbance and the presence of other wireless devices in the room. The wireless footswitch is an option to philips allura XPER and Azurion systems to release live Fluoroscopy and exposure. Recovery of this error can be done by means of a cold restart of the system [power down, power up], which restores the functionality of the base station. Recall date: 2021-10-25
Hazard description
Software defect
What to do
The actions that should be taken by the user in order to prevent risks for patients or users •Ensure that the wired foot switch is always connected to the system. The wired footswitch is always provided with the AlluraXper and the Azurion systems. •Immediately start using the wired foot switch in case the wireless foot switch loses connection. •Circulate this notice to all users of this device so that they are aware of the issue. •Place this Urgent Medical Device Recall Letter with the documentation of the Philips AlluraXper or Azurion system. •Return the attached Urgent Medical Device Recall Letter Response Form to Philips to confirm that: o the Allura Xper and Azurion system wired foot switch is connected to the system o the users of the system have reviewed and understood this Urgent Medical Device Recall Letter.
Product
Product name
ALLURA XPER and AZURION 7
Reference
ID
RA-63591