Since Nov. 2020, Arjo has become aware of 2 customer complaints involving overheating of metal part of the device located underneath its frame. The part involved is referred to as the e-bay box. No adverse health consequences (including temporary or medically reversible) were reported in any of the claimed complaints. An investigation revealed that devices manufactured between 2015-Jan-28 and 2022 are potentially affected with the risk of component overheating. Recall start date: May 6, 2022