Under abnormal conditions, drain pans assembled with certain evaporator coils may overheat, melt, and deform, posing a fire hazard. As of July 28, 2022, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 26 reports of fire incidents and no reports of injuries. Three of the United States incident reports were received after the November 2021 recall announcement.