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Health Canada Medical devices

Onetouch Reveal Mobile App (iOS/Andriod)

Issued August 2, 2022
Issue
For some insulin mentor feature users, there is an overlap in their time-intervals. this causes the system to provide an incorrect insulin recommendation to the user and could potentially result in a deviation from the value the user should be getting. Recall start date: July 18, 2022
Hazard description
Software defect
Product
Product name
Onetouch Reveal Mobile App (iOS/Andriod)
Reference
ID
RA-64420