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Health Canada Tools & hardware

Draw-Tite 1 7/8” Chrome Hitch Ball sold by Subaru Canada recalled due to injury hazard

Issued December 1, 2022
Issue
The Chrome Hitch Ball was sold to customers intending to install the product on incompatible models (i.e., The Ascent, Outback, and Forester), posing an injury hazard. Subaru Canada Inc. discovered that the product is not suitable for use with the current Ascent, Outback, and Forester model. The accessory in question is too small to fit any of those models. The accessory is only compatible with all smaller Crosstrek models, the 2021 and earlier Forester models and the 2019 and earlier Outback models. As of November 18, the company has received no reports of incidents or injuries related to the affected products in Canada.
Hazard description
Injury hazard
What to do
Consumers should immediately stop using the recalled Draw Tite 1 7/8” Chrome Hitch Ball that are incompatible with their vehicle and contact their Subaru dealership for a replacement. For more information, consumers can contact their local Subaru dealer or Subaru Canada Inc. toll free at 1-800-894-4212 from 8:30 am to 5:00pm ET Monday to Friday or online . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Product
Product name
Draw-Tite 1 7/8” Chrome Hitch Ball
Reference
ID
RA-72301