SIMU DMI6 HZ01 motors for window coverings recalled due to electric shock hazard

Under certain limited circumstances during use of the manual override crank, there is a possibility that the product's internal power supply wires to the limit switch unit ("LSU") connected to the motor can be disconnected and come into contact with internal metal parts of the motor tube. If the product is not installed in electrical installations that incorporate a GFCI outlet or GFCI circuit breaker (which is required in accordance with the installation instructions), the disconnected wires may pose a risk of electric shock during or following use of the manual override crank. As of November 29, 2022, the company has received no reports of incidents in Canada, and no reports of injuries. In the United States, the company has received no reports of incidents and no reports of injuries.

Electrical hazard

Consumers should immediately stop using the recalled product and contact the below telephone number or email address to schedule an inspection and product replacement. For more information, consumers can contact SOMFY by telephone at 1-855-944-5598 or by email at Dmi6hzrecall@simu.com . Joint recall with Health Canada, the United State s Consumer Product Safety Commission (US CPSC) and Somfy Systems, Inc. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.

SIMU DMI6 HZ01 motors for window coverings

RA-72345