Consumers should immediately stop using the recalled product and contact SCARPA for instructions on replacing the screws. Consumers can either take the recalled ski boots to an authorized SCARPA dealer to have the screws replaced at no cost or request SCARPA to send the free screws for self-replacement. A video demonstrating the repair is available at https://us.scarpa.com/community/support/contact-scarpas-recall-team . For more information, consumers can contact SCARPA by telephone toll-free at 1-866-998-2895 from 8 a.m. to 5 p.m. CST, Monday through Friday, by email at recall@scarpa.com or visit the company website . Joint recall with Health Canada, the United States Consumer Product Safety Commission ( US CPSC) and SCARPA. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
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