During the transportation of the product (only one box) from McKesson Canada to the customer, the vehicle was involved in an accident thereby exposing the products to external freezing weather conditions as low as -16°c for approximately 2 days. Due to a process error from McKesson Canada, the product was delivered to the customer. The manufacturer is not involved in this recall, only the distributor McKesson Canada. Recall start date: March 23, 2023