Back to RecallTracker
Health Canada Medical devices

Pushtracker E2 & E3 Utilized With Smartdrive MX2+ Power Assist Device

Issued May 19, 2023
Issue
Through design and development work, Max Mobility has identified a software issue with the application. When multiple processes are running on the watch's central processing unit, the application may crash unexpectedly. If this happens, the motor on the power assist device continues to run and the user may not be able to stop the device using tap gestures. Recall start date: May 2, 2023
Hazard description
Performance
Product
Product name
Pushtracker E2 & E3 Utilized With Smartdrive MX2+ Power Assist Device
Reference
ID
RA-73692