Consumers should immediately stop using the recalled product and contact an authorized Trek retailer for an inspection and, if warranted, a repair free of charge to the consumer. To determine if a bicycle is affected, consumers can enter their bicycle’s serial number on Trek Bikes website . For more information, consumers can contact Trek Bicycle Canada by telephone toll-free at 1-800-373-4594, Monday through Friday from 8:00 a.m. to 6:00 p.m. CT, or visit their website . Joint recall with Health Canada, the United States Consumer Product Safety Commission and Trek Bicycle Canada. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
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