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Health Canada Appliances

GE Brand 30” Knob-Controlled Electric Radiant Cooktops recalled due to burn hazard

Issued December 4, 2023
Issue
The cooktop’s burners can remain on after being turned to the “off” position, posing a burn hazard to consumers. As of December 1, 2023 the company has received no reports of incidents or injuries in Canada.
Hazard description
Burn hazard
What to do
Consumers should contact MC Commercial to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the “off” position. In this case, the “On” indicator light will not be illuminated, but the “Hot Cooktop” light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch. For more information and to schedule a repair, consumers can contact MC Commercial by telephone at 1-833-607-3322 Monday to Friday from 8 a.m. – 5 p.m. EST, or on their website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Product
Product name
GE Brand 30” Knob-Controlled Electric Radiant Cooktops
Reference
ID
RA-74684