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Health Canada Sports & outdoor

SRAM 12-speed Shift Brake Levers recalled due to Fall Hazard

Issued February 1, 2024
Issue
A rider uses the brake lever to activate the braking system to slow or stop the bicycle. Excess thread lock compound applied to the lever body fixing bolt may result in the clamp bolt not being adequately tightened despite reaching recommended bolt torque. As a result, the clamp bolt on the brake lever can come loose, posing a fall hazard to the rider. As of January 24, 2024, the company has received no reports of incidents or injuries in Canada, or in the United States.
Hazard description
Fall hazard
What to do
Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer should contact an authorized SRAM dealer for a free brake installation inspection. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer. For more information, consumers can contact SRAM Service Canada ULC by telephone at 604-990-7070, from 9 am to 5 pm PST, Monday through Friday, or visit the company website at: https://www.sram.com/en/service/recalls . Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and SRAM, LLC. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Product
Product name
SRAM 12-speed Shift Brake Levers
Reference
ID
RA-74965