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Health Canada Beauty & personal care

Unisex by Eros and Company recalled due to physical hazard

Issued February 20, 2024
Issue
When using this product with the controller (Mode 2), the instruction manual indicates to press the on/off button to turn off the product even though this button is absent from the controller. This could lead to improper inflation or deflation of the product potentially causing a physical hazard. As of February 19 th , 2024, the company has received 1 report of an unexpected inflation of the product in Canada.
Hazard description
Physical hazard
What to do
Consumers should immediately stop using the recalled product and contact the company to obtain a new instruction manual. For more information, consumers can contact Ajpro Distribution by telephone at 450-681-0666, from 9am to 5pm, Monday to Friday, by email at service@ajpro.ca or visit the company's website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Product
Product name
Unisex by Eros and Company
Reference
ID
RA-75111