The decision to conduct a voluntary correction of the product was based on the following: through an internal investigation of customer complaints, it was identified that there is a potential for the Cusa Excel 23khz Handpiece housing to crack. In order to mitigate this issue the devices will be reworked through our service and repair process for the units manufactured prior to Nov 2023. Note: this defect does not exist in any handpiece produced and manufactured after November 2023. Recall start date: June 11, 2024
RecallTracker