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Health Canada Health products

Unauthorized Korean-labelled Festal Plus tablets, seized from GD Health Town in Coquitlam, B.C., may pose serious health risks

Issued June 28, 2024
Issue
Health Canada is warning consumers not to use unauthorized Festal Plus tablets seized from GD Health Town, in Coquitlam (329 North Road #215), B.C., because the product is labelled to contain a prescription drug (ursodiol) and may pose serious health risks. The unauthorized product is promoted for use in adults and children eight years of age and older who have gastrointestinal problems to help digest food; however, ursodiol is a prescription drug in Canada and is only authorized for the treatment of certain liver diseases. Selling unauthorized health products in Canada is illegal. Unauthorized health products have not been approved by Health Canada, which means that they have not been assessed for safety, efficacy and quality and may pose a range of serious health risks. For example, they could contain high-risk ingredients, such as prescription drugs, additives or contaminants that may or may not be listed on the label. These ingredients could interact with other medications and foods. In addition, these products may not actually contain the active ingredients that consumers would expect them to contain to help maintain and improve their health. The product is also not labelled in both English and French as required in Canada. Prescription drugs should only be used under the advice and supervision of a health care professional because they are used to treat specific conditions and may cause serious side effects. Prescription drugs can only be legally sold to consumers in Canada with a prescription.
Hazard description
Product safety - Unauthorized product
What to do
Do not use this product. Consult a health care professional if you have used this product and have health concerns. Return the product to your local pharmacy for proper disposal . Buy your prescription drugs from licensed pharmacies . Buy only authorized health products. Read product labels to verify that health products have been authorized for sale by Health Canada. Authorized health products have an eight-digit Drug Identification Number (DIN), Natural Product Number (NPN) or Homeopathic Drug Number (DIN-HM). You can also check whether products have been authorized for sale by searching Health Canada's Drug Product Database and Licensed Natural Health Product Database . Report any health product-related side effects or complaints to Health Canada.
Product
Product name
Festal Plus tablets (labelled in Korean)
Reference
ID
RA-75762