The pivot cams on the affected Transfer v2 Bicycle Hitch Racks can become disengaged, allowing the bike carrier to drop unexpectedly into the lower position. This malfunction could cause a bicycle to fall off the product while a subject vehicle is in motion, as well as injury or property damage to the product, the bicycle, the subject vehicle, and other vehicles on the road, including potentially a vehicle crash. As of June 14, 2024, the company has received no report of incident or injury in Canada.