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Health Canada Appliances

Samsung Slide-In Electric Ranges recalled due to fire hazard

Issued August 29, 2024
Issue
Humans and pets can accidentally activate the front-mounted knobs on the ranges, posing a fire hazard. As of August 28, 2024, the company has received over 57 reports of incidents in Canada, and 7 reports of injuries.
Hazard description
Fire hazard
What to do
Consumers using the recalled ranges without knob locks or covers are cautioned to ensure that children and pets are kept away from the knobs, to not leave objects on the range when not in use, and to check that the knobs are off before leaving home or going to sleep. Consumers should contact Samsung Canada to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers with Wi-Fi enabled ranges can enable the “Cooktop On” notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on. For more information, consumers can contact Samsung Canada by telephone at 1-833-775-0120 from 9 A.M. to 6 P.M. ET, Monday through Sunday or visit the recall portal on the company website . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Product
Product name
Samsung Slide-In Electric Ranges
Reference
ID
RA-75974