Consumers should immediately stop using the recalled Fisher-Price Snuga Swing and remove the headrest (by cutting the tether) and the body support insert from the seat pad before continuing to use the product. Consumers may contact Mattel to receive a partial refund for the headrest and body support insert. For more information, consumers can contact Mattel by telephone at 1-855-853-6224, from 9:00 am to 6:00 pm EST, from Monday to Friday or visit the company website . Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), Mexico’s Consumer Protection Federal Agency (PROFECO), and Mattel. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.