Consumers should immediately stop using the recalled products and contact the company for a replacement/repair kit. For more information, consumers can contact woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at productsafetyUS@woom.com or visit the website at https://faq.us.woombikes.com/category/88-recall-notice or www.woom.com/en_US/ and click on “Safety and Recalls” at the bottom of the page to register for the recall using the online crank checker tool. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
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