PIEPS Pro IPS Avalanche Transceivers recalled due to a risk of signal transmission failure during emergencies

The recalled transceiver may not turn on, or if it does, may inadvertently turn off if it is impacted or jarred. This is due to a loss of contact in the battery compartment if used with AAA (LR03) batteries at the lower end of allowable dimensions. If this were to occur before or during an avalanche, the transceiver may fail to transmit a signal delaying search and rescue operations in the case of an avalanche. As of November 25, 2024 the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 1 report of loose batteries affecting operation of the product, and no reports of injury.

Injury hazard

Consumers should immediately stop using the recalled transceivers and contact Black Diamond Equipment Ltd for a free repair or refund. For more information, consumers can contact Black Diamond Equipment Ltd by telephone toll-free at 1-866-306-0865, from 9:00 a.m. to 4:00 p.m. MT, Monday to Friday, by email at 2024PROIPSrecall@bdel.com or visit the company website . Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Black Diamond Equipment Ltd. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.

PIEPS Pro IPS avalanche transceivers

RA-76699