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Health Canada Electronics

Lexmark specialty printers recalled due to fire hazard

Issued January 16, 2025
Issue
A metal part inside the printers may dislodge, posing a fire hazard. As of December 12, 2024, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 2 reports of overheating including one reported fire, and no reports of injuries.
Hazard description
Fire hazard
What to do
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. For more information, consumers can contact Lexmark by telephone at 1-866-470-1574, from 9:00 a.m. to 9:00 p.m. ET, Monday through Friday, by email at safety@lexmark.com , or online at www.lexmark.com/recall or www.lexmark.com and click on “Recall” at the bottom of the page for more information. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lexmark. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Product
Product name
Lexmark specialty printers
Reference
ID
RA-76797