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Health Canada Sports & outdoor

ARVA Neo BT Pro Avalanche Transceivers recalled due to a signal transmission failure during emergencies

Issued April 3, 2025
Issue
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of losing emergency communication which could result in serious injury or death. As of March 14, 2025, the company has received no reports of incidents or injuries in Canada.
Hazard description
Injury hazard
What to do
Consumers should immediately stop using the recalled avalanche transceivers and contact Lanctot Sports to get their transceiver inspected and repaired if necessary. For more information, consumers can contact Lanctot Sports by telephone at 1-800-567-6777, from 9:00 am to 5:00 pm EST, Monday through Friday, or by email at csrsports@rlanctot.com or visit the ARVA website and follow the process to get their transceiver inspected and repaired if necessary. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Product
Product name
ARVA Neo BT Pro Avalanche Transceivers
Reference
ID
RA-77216