Consumers should immediately stop using the recalled chainsaws and contact DR Power for a refund. Consumers will receive a pro-rated refund for the chainsaw tool based on the chainsaw’s age. Consumers will need to show proof of the chainsaw’s destruction by uploading a photo and filling out the recall form online. For instructions on destroying the chainsaw, visit https://www.drpower.com/BPC-recall . Consumers who choose to dispose of the chainsaw’s lithium-ion battery should recycle the lithium-ion batteries in accordance with local regulations. For more information, consumers can contact DR Power toll-free at 800-940-6923 from 8:30 a.m. to 5 p.m. ET, Monday through Friday, by email at recalls@DRPower.com , or online at http://drpower.com/recalls or at www.drpower.com and click on “Product Recalls” for more information. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Generac Power Systems, Inc. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
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