Philips has identified that a component (air baffle) may be potentially missing in some Nehalem FlexVision-2 PCs that are part of the Allura XPER series. The air baffle directs part of the airflow inside the PC. When it is not installed, the temperature of the frame grabber card of the FlexVision PC-2 may be outside the specified temperature range, which may lead to an increased probability of failure of the frame grabber card. If this occurs, no image will be shown in the FlexVision monitor of the exam room. Recall start date: August 1, 2025
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