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Health Canada Household items

SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps recalled due to fire hazard

Issued August 21, 2025
Issue
The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C). As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries.
Hazard description
Fire hazard
What to do
Consumers should register their affected heat pump through the following website: https://avisqualite.ca/en/ to arrange for installation of a replacement part. Pending repair, consumers should maintain the water in their pool to a temperature that is below 90°F (32°C). For more information, consumers can visit https://avisqualite.ca/en/ . Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form . This recall is also posted on the OECD Global Portal on Product Recalls website . You can visit this site for more information on other international consumer product recalls.
Product
Product name
SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps
Reference
ID
RA-77930