The battery in the recalled vaporizers can overheat, produce smoke or eject material, posing a burn hazard. This can occur during charging, shortly after charging or while the device is idle. As of August 20, 2025, the company has received 2 reports of battery venting in Canada, and no reports of injuries. In the United States, the company has received 8 reports of battery venting with 1 reported emergency room visit for smoke inhalation.