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Health Canada Medical devices

Allura Xper Systems

Issued September 24, 2025
Issue
The Geo PC of the model Wolfdale (Q35 generation) that controls the geometry movements of Philips Allura Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable, and the following message will be displayed to the user: . Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements are available. Imaging (x-ray) functionality remains available. The issue may be intermittent and may be resolved by performing a system cold restart. However, a system cold restart may not always resolve the issue. A system warm restart will not resolve the issue.
Hazard description
Performance
Product
Product name
Allura Xper Systems
Reference
ID
RA-78124