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Health Canada Medical devices

Patient Information Center IX

Issued December 31, 2025
Issue
Philips has become aware of a potential safety issue concerning PIC IX 4.5.0 default mobile event notification filters change. In November 2025, it was identified internally and investigated in STICR 1351302 that the recent PIC IX 4.5.0 SW patch (released 28 Oct2025 - reference EC 2917-2024-10-28782) modifies mobile event notification filter settings without providing any indication to the user when upgrading the system.
Hazard description
Device compatibility
Product
Product name
Patient Information Center IX
Reference
ID
RA-81443