The attachments for the steam cleaners can unexpectedly detach from the steam cleaners and expel hot water or steam onto users during use, posing a burn hazard. As of March 19, 2026, the company has received 1 report of hot water or steam unexpectedly escaping from the attachments in Canada, resulting in 1 reported burn injury. In the United States, the company has received 205 reports of hot water or steam unexpectedly escaping from the attachments, including 160 reports of burn injuries.